Facility Management Master Class


The Facility Management Master Class is for facility and property managers, operations management professionals, directors and managers and is designed to deliver cutting-edge skills, tools and templates for best in class Facility Management.

Facility Management (FM) is the effective and sustainable integration of people, property, and process, enabled by relevant technology within the built environment. It crosses all service industry sectors including: Residential, Commercial (offices), Education, Healthcare, Hospitality (hotels and restaurants), Retail, Manufacturing, Townships, IT Parks, Data Centers, Airports/Airlines, and even Outer Space.

Training Schedule and Venue

The classes will be held live in class at Max-Migold Training Center at HRDC Building, University of Lagos Main Campus, Yaba, Lagos and participants can join via zoom video telepresence from anywhere in the world. This experience is just like being in class; you attend classes online- live. You can ask and answer questions and everyone will hear you and see you, the only difference is that you will not be sitting on our chairs.

Benefits to Participant
1 : Learn current Best Practices within Facility Management2 : Learn ways to operate more efficiently, effectively, and sustainable
3 : Network with other regional FM Professionals in the area.4 : Learn tangible ways in which to promote the profile/image of Facilities Management within your Workplace
4 : Participants will take home practical tools, and templates for implementing activities and improvement at their facilities.6 : Participants will receive a certification of completion.
Key Questions Currently Asked
1 : What are FM metrics and how can I utilize them to establish benchmarks and access more funding?
2 : How do I do more with fewer resources?
3 : With technology evolving so quickly, where should I start?

Course Outline / Topics

Modules To Be Covered
Day 1Facility Management Foundations/ServicesExemplary Customer ServiceFinancial ManagementQuality ImprovementEmergency Preparedness/Business Continuity
Day 2Asset ManagementSustainabilityDesign, Build, & Commissioning ProcessMarketing ManagementA building site tour and Project briefing
Day 3Human Resource ManagementFM TechnologyLeadership CommunicationProject Assignment Work and presentation

We work in partnership with all the major technology suppliers, developing first class facility management solutions.