Training

Facility Management Essentials

FACILITY MANAGEMENT ESSENTIALS

Overview:
The Essentials of Facility Management Program is a series of training workshops to meet the educational needs of FM professionals in global FM markets. The program focuses on basic concepts that describe the field of facility management and how it can be of value to an organization. The primary goal of this program is to address the participant’s role in the tactical planning for how to schedule and accomplish daily FM tasks that support the operation of an organization’s facilities. Successful completion of all three training workshops will grant an electronic letter of completion.

Course outline/Topics

Workshop 1: Introduction to Facility Management Workshop

  • Module1: – Introduction to Facility Management

Workshop 2: Operations and Maintenance Workshop Series

  • Module 1: Introduction to Operations and Maintenance
  • Module 2: The Basics of Building Systems
  • Module 3: The Application of Technology
  • Module 4: The implications of Health and Safety in Managing Buildings

Workshop 3: Work Management in Facilities Workshop Series

  • Module 1: Supervisory Roles in Facility Work Management
  • Module 2: Applying Work Management to Building Systems
  • Module 3: Work Management Tools in Facility Management
  • Module 4: Managing Contractors in Facility Management
  • Module 5: Managing and Tracking Customer Relations in Facility Management

Training Duration:

      4 Days

Training dates:

      Tuesday February 21st to Friday February 24th, 2017

Training fees:₦397,500 per participant for training materials and certificate from IFMA USA, meals, bag, and snacks

Facility Management Master Class Training

Facility Management Master Class

Overview:
This course is for facility and property managers, operations management professionals, directors and managers and is designed to deliver cutting edge skills, tools and templates for best in class Facility Management.

Facility Management (FM) is the effective and sustainable integration of people, property, and process, enabled by relevant technology within the built environment. It crosses all service industry sectors including: Residential, Commercial (offices), Education, Healthcare, Hospitality (hotels and restaurants), Retail, Manufacturing, Townships, IT Parks, Data Centers, Airports/Airlines, and even Outer Space.

Course outline/Topics

Day 1:

  • Facility Management Foundations/Services
  • Exemplary Customer Service
  • Financial Management
  • Quality Improvement
  • Emergency Preparedness/Business Continuity

Day 2:

  • Asset Management
  • Sustainability
  • Design, Build, & Commissioning Process
  • Marketing Management
  • Building site tour and Project briefing

Day 3:

  • Human Resource Management
  • FM Technology
  • Leadership Communication
  • Project Assignment Work and presentation


Training Duration:

      3 Days

Training dates:

      Jan 24th – Jan 26th 2017

Training fees:

    ₦155,000
Benefits to Participant
  • Learn current Best Practices within Facility Management
  • Learn ways to operate more efficiently, effectively, and sustainable
  • Network with other regional FM Professionals in the area.
  • Learn tangible ways in which to promote the profile/image of Facilities Management within your Workplace
  • Participants will take home practical tools, and templates for implementing activities and improvement at their facilities.
  • Participants will receive a certification of completion
Key Questions Currently Asked In The Industry?

 

  • What are FM metrics and how can I utilize them to establish benchmarks and access more funding?
  • How do I do more with less resources?
  • With technology evolving so quickly, where should I start?

 

Facility Maintenance Operation Training

Facility Management Operation (FMO)

Overview:
This course is for building services operatives who directly interface with building users, manage service providers, custodial, and maintenance teams. The course covers key learning requirements for Building Managers on operations and maintenance of buildings and grounds including utility management, custodial and housekeeping, vendor management, inspections and building operations reporting and record keeping.

Course Outline/Topics:
  • Introduction to Facility Management Operations
  • Managing FM Stakeholder Communications
  • Assets Register
  • Space Planning and Move Management
  • FM Reports and Records Keeping
  • Health and Safety Management
  • FM Contracts Execution and Monitoring
  • Managing Cleaning and Hygiene Services
  • Managing Gardening, Landscape and Waste Services
  • Managing Workplace Hospitality Services
  • Managing Indoor Environmental Quality
  • Utilities Management
  • Customer Service
  • Help Desk Management

Training Duration:

      3 Days

Training dates:

      Tuesday 7th-Thursday 9th Febuary 2017
      Tuesday 7th- Thursday 9th March 2017

Training fees:

    ₦115,000 per participant for training materials, bag, certificate, meals and snacks.

Work Place Productivity Training

Workplace Productivity Training

Overview:
This course is for professionals who want to acquire the requisite skills to navigate the modern work place and deliver results with peak performance. Modules in the course include relevant soft skills, desktop computing skills, people management and social skills.

Course outline/Topics

  • Customer Service
  • Business Ethics and Etiquette
  • Effective Presentations
  • Business Writing Skills
  • Creative Problem Solving
  • Change Management
  • Employee Motivation
  • Communication Strategies
  • Emotional Intelligence
  • Microsoft Office Word, PowerPoint and Excel

Training Duration:

      3 Days

Training dates:

      Monday 27th – Wednesday 29th March 2017

Training fees:

    ₦115,000 per participant for training materials, bag, certificate, meals and snacks

Facility Maintenance Management Training

Facility Maintenance Management

Overview:
This course is for building services operatives who directly interface with building users, manage service providers, custodial, and maintenance teams. The course covers key learning requirements for Building Managers on operations and maintenance of buildings and grounds including utility management, custodial and housekeeping, vendor management, inspections and building operations reporting and record keeping.

Course Outline/Topics:
  • Work Methods Statements
  • Facility Maintenance Strategies
  • The Facility Maintenance Plan
  • Building Maintenance Standards
  • Building Fabric and Structure Maintenance
  • Air-conditioning Maintenance
  • Building Electrical System Maintenance
  • Maintenance Records
  • Power Systems Maintenance
  • Elevators and Escalators Maintenance
  • Fire Fighting Equipment Maintenance
  • Plumbing Maintenance

Training Duration:

        2 Days

Training dates:Monday 16th -Tuesday 17th January
Monday 13th -Tuesday 14th February
Monday 13th – Tuesday 14th March

Training fees:

    ₦125,000 per participant for training materials, bag, certificate, meals and snacks.

Facility Management Strategy Training

Facility Management Strategy

Overview:
This course is for facilities, real estates and property departmental leaders, financial, procurement, general services and administrative heads who oversee budgets, strategic planning, and procurement of FM services. This course will treat various FM contracting models, value-based FM contracting processes and as well as FM organization and leadership.

Course Outline/Topics:
      • Facility Maintenance Strategy
      • Leadership
      • Sustainability
      • Building Lifecycle Management
      • Performance Management
      • Strategic Facility Planning
      • Integrated Facility Management
      • FM Procurement
      • Health and Safety Management
      • FM Contracts Execution
      • Stakeholder Communication

Training Duration:

        2 Days

Training dates:Monday 30th -Tuesday 31th January 2017
Monday 27th – Tuesday 28th February 2017
Monday 20th – Tuesday 21st March 2017

Training fees:

    ₦135,000 per participant for training materials, bag, certificate, meals and snacks.

Air-conditioning Maintenance Practical Training

Air-conditioning Maintenance Practical Training

Overview:
This course is for building services operatives who are directly involved in the day-to-day hands-on operations and maintenance of heating, ventilation, refrigeration and air-conditioning equipment. The training will involve a field trip to live locations of installed equipment and sales points of equipment, components and spares for physical demonstrations of uses, installation techniques, troubleshooting, breakdown repairs and maintenance procedures.

Course outline/Topics

  • Introduction to HVAC and refrigeration equipment
  • Components and spares quality control and sourcing
  • Maintenance procedures and work methods
  • Common faults & diagnostics

Training Duration:

      1 Days

Training dates:

      • Wednesday 18th January 2017
      • Wednesday 15th February 2017
      • Wednesday 15th March 2017

Training fees: : ₦55,000 per participant for training Facilitator, logistics, applicable materials and refreshments.

Generator & Electrical Maintenance Practical Training

Generator & Electrical Maintenance Practical Training

Overview:
This course is for building services operatives who are directly involved in the day-to-day hands-on operations and maintenance of power generating sets and plants as well as those involved in building electrical installations and wiring. The training will involve a field trip to live locations of installed equipment and sales points of equipment, components and spares for physical demonstrations of uses, installation techniques, troubleshooting, breakdown repairs and maintenance procedures.

Course outline/Topics

  • Introduction to Building Electrical and Power Systems
  • Transformer Maintenance
  • Generator Maintenance
  • Diesel Management
  • Grounding System and Equipment Grounding

Training Duration:

      1 Days

Training dates:

      • Thursday 19th January 2017
      • Thursday 16th February 2017
      • Thursday 16th March 2017

Training fees: : ₦55,000 per participant for training Facilitator, logistics, applicable materials and refreshments.

Plumbing and Sewage Systems Maintenance Practical Training

Plumbing and Sewage Systems Maintenance Practical Training

Overview:
This course is a practical exposition into all aspects of potable water and effluent distribution piping, fixtures and traps, as well as sanitary and storm drainage systems such as vent pipes, roof drains, leaders and downspouts in building drains and sewers. It also covers major equipment of plumbing and reticulation systems such as pumps, water and sewage treatment plants.

Course outline/Topics

  • Water supply and distribution system.
  • Sanitary drainage and disposal system.
  • Storm drainage system
  • Plumbing fixtures
  • Fire protection system
  • Fuel and gas piping system

Training Duration:

      1 Days

Training dates:

      • Friday 20th January 2017
      • Friday 17th February 2017
      • Friday 17th March 2017

Training fees: : ₦55,000 per participant for training Facilitator, logistics, applicable materials and refreshments.

ASSET MANAGEMENT CMMS WORKSHOP TRAINING

Asset Management /CMMS Workshop

Overview:
This workshop is for managers that are accountable for the assets in their organizations. It thoroughly explores the theoretical and practical aspects of data collation, tagging, operational tracking and disposal of physical assets as well the effective use of computerized maintenance management systems (CMMS) for facility, property, maintenance and real estate’s portfolio management. Participant will learn Practical Assets Register creation and audit, conversion of the asset register into an operations and maintenance dashboard, Asset Lifecycle Management, Decommissioning/Proper Disposal/Replacement of Asset, Computer Based Asset Monitoring, CMMS implementation and Challenges.

Course outline/Topics

  • Introduction to Assets & Inventory Management
  • The Asset Lifecycle Analysis
  • Asset Management Strategy and Planning
  • Asset Registers Compilation and Use.
  • Computerized Maintenance Management Systems (CMMS)

Training Duration:

      1 Days

Training dates:

      • Wednesday 1st February 2017
      • Thursday 2nd March 2017
      • Thursday 23rd March 2017

Training fees: : ₦35,000 per participant for training materials, certificate, meal and snacks

Facility Services Contracting & Procurement Workshop Training

Facility Services Contracting & Procurement Workshop

Overview:
This workshop is for Procurement and Real Estate leaders who are responsible for service contract specification, contract cost and risk management and contract monitoring. The purpose of this one-day workshop is to review FM service contract risk-management strategies, develop KPIs, service levels and scopes of various FM services. At the end, participants will be able to develop output and value-based contracting models as well as establish metrics for effective FM services contract performance management.

Course outline/Topics

  • FM Service Procurement and Contracting
  • FM Services Specifications
  • FM Contract Risks and Performance Management

Training Duration:

      1 Days

Training dates:

      • Thursday 2nd February 2017
      • Wednesday 1st March 2017

Training fees: : ₦35,000 per participant for training materials, certificate, meal and snacks.

ENERGY MANAGEMENT AND SUSTAINABILITY WORKSHOP

Energy Management and Sustainability Workshop

Overview:
This workshop is designed to develop a knowledge of documentation and information systems associated with energy management, principles and practice of energy management. Also, build energy management leaders with competencies enabling them to achieve excellence in energy efficiency for facilities management. The workshop will address baseline energy metrics, tools for energy monitoring and effective execution of energy audit projects. It is also to assist business owners and employees to understand their energy use, gather and manage data with a view to reducing cost through greater efficiency and sustainability.

Course outline/Topics

  • Energy Metrics
  • Energy Audits
  • Energy Saving Strategies
  • Energy Management Systems

Training Duration:

      1 Days

Training dates:

      • Friday 10th February 2017
      • Friday 10th March 2017

Training fees: : ₦35,000 per participant for training materials, certificate, meal and snacks.

BUILDING COMMISSIONING OPERATIONAL READINESS

Building Commissioning Operational Readiness

Overview:
This workshop is for construction project managers, facility managers, maintenance managers and real estate development managers who work in teams to conceptualize, plan, design and operate facilities in every sector. The workshop will cover topical issues like operational readiness programs, operations and maintenance manuals, testing and commissioning manuals and handover manuals to guarantee sustainability and maintainability of the built environment

Course outline/Topics

  • The Property Development Cycle
  • The Concept of Operational Readiness
  • Operations & Maintenance Manual
  • Testing & Commissioning Manual
  • Handover Manual

Training Duration:

      1 Days

Training dates:

      • Friday 3rd March 2017
      • Wednesday 22th March 2017

Training fees: ₦35,000 per participant for training materials, certificate, meal and snacks

Emergency Preparedness & Business Continuity Workshop

Emergency Preparedness & Business Continuity Workshop

Overview:
This is a workshop designed to deal with specific FM leaders’ need to perform and proactively manage risks associated with natural and man-made disasters through preparedness, mitigation, response and recovery. The process of putting together a risk assessment plan, a disaster recovery plan and a business continuity plan will be explored through an all-hands-on approach. Participants will be required to come out of the workshop with a workable set of plans for their organizations.

Course outline/Topics

  • Introduction to Risks and Hazards
  • Management
    Emergency Preparedness Planning
  • Business Continuity Planning
  • Evaluation & Audit Programs

Training Duration:

      1 Days

Training dates:

      • Friday 3rd February 2017
      • Friday 24th March 2017

Training fees: ₦35,000 per participant for training materials, certificate, meal and snacks.