When managing facility management (FM) services—whether through outsourcing or insourcing—having a clear Scope of Work in facility management is crucial. The SOW is a detailed document that lays out all necessary tasks, roles, and processes needed to manage operations effectively.…
In the facilities management (FM) function, use of a balanced performance measuring tool enables companies to evaluate the performance of their external providers against multiple criteria (Figure 1), help set alignment and focus, identify improvement opportunities, enhance performance reporting, and…
How does a large, diverse, and dynamic Facility respond to the constant requests for new and additional space? This is one of main parts of Facilities Management: Space Planning. The facility planning role involves programming, working to understand how the space…
Facilities Management (FM) plays a crucial role in maintaining and developing the services that support and enhance the effectiveness of a business’s core activities. According to the British Institute of Facilities Management (BIFM), FM is: “The integration of processes within…
With more processes and systems in facilities management, facilities managers must keep an eye on trends and analyze a broad range of categories. Today, the key challenge is to build a function where data drives decision-making. Carly Fiorina, former CEO…
Effective facilities management is vital to the success of many organisations. At a corporate level, it contributes to the delivery of strategic and operational objectives. On a day-to-day level, effective facilities management provides a safe and efficient working environment –…
I was sitting in a café in Brisbane and we were having an end of week catch up with my office. As I was enjoining my tea, I noticed the interesting way the coffee shop was built into the corner…
Digital Revolution In the 1980s, with the introduction of computers, a 4-day work week was envisaged in the future. Today enabled by technology, we are able and we need to compete globally. Your day may start with a 6 am…
During a visit to the home of a friend of mine who happened to be a pediatrician, I was privileged to be an active listener in a conversation between a close doctor friend and his patient who also happened to…
